Contact Us

Contact Us

If you have questions regarding your shipping status, please note the following:

For all orders within the USA, please allow 2 - 4 weeks for delivery.

For all orders outside of the USA, please allow 3 - 4 weeks for delivery.

If you have not received your order within the time frame listed above, then please allow at least 2 weeks prior to contacting us to check on the status of your shipping.

For additional information please click visit our FAQ section.

Our customer service hours are Monday - Friday from 10:00 am until 5:00 pm EST.

Someone will reply to your message within 48 hours during those hours.

You can reach us by emailing orders@ultimategearshop.com